How to Set Up Your Promotional SMS Account with Digimiles
In this guide, you will learn how to set up your Promotional SMS account with Digimiles. The process is simple and straightforward if you follow the steps below in order:
Step 1: Understand Your DLT Status
If you already have a DLT account, make sure you have:
- Your approved SMS templates
- Sender ID details
- Entity ID
And, please proceed to step 2
If you don’t have a DLT account: You must complete DLT registration first. Follow our complete step-by-step guide at https://www.digimiles.in/vilpower-dlt-registration/ for detailed instructions on how to register with DLT.
You’ll need below things for DLT registration:
- Valid business email address, contact number for OTP and DLT communications
- Documents Required:
- Business PAN
- Company incorporation/GST/TAN/FSSAI/Udyam Certificate
Step 2: Share Your DLT Details
Once you have your DLT account ready, share the following information with our team:
- Your approved DLT SMS templates
- Sender ID details
- Entity ID
Step 3: Choose Your SMS Plan
Visit our promotional SMS page at https://www.digimiles.in/promotional-sms/ to:
- Review features and available plans
- Select the plan that fits your messaging volume
Step 4: Complete Payment
After selecting your plan:
- Choose your preferred payment method
- Complete the secure payment process
- Share your payment confirmation to our email: info@digimiles.in for records
Step 5: Account Setup Process
Once payment is confirmed:
- Our team will begin setting up your account
- Setup takes 4-5 hours during working hours
- You’ll receive login credentials via email
Step 6: Start Using Your Account
Once you receive your login credentials:
- Log in to your Digimiles dashboard
- Test with one SMS
- Explore the dashboard
- Then start with full campaign
- Ensure you adhere to SMS marketing best practices for optimal results
- Monitor your campaigns and refine
Important Rules to Remember
- Only send promotional SMS between 9 AM and 9 PM
- Use only your approved DLT templates, otherwise your credits will be deducted even for failed SMS
- Do not add DND (Do Not Disturb) registered numbers to your list
- Keep messages relevant and valuable to recipients
Frequently Asked Questions
How long does the entire setup process take? 4-5 hours after payment during working hours, plus your DLT registration time if not already completed.
What happens if my DLT registration gets rejected? You’ll need to fix the issues mentioned in the rejection notice and resubmit. Our team can guide you through common rejection reasons.
Can I change my sender ID after setup? Yes, but you’ll need to register the new sender ID with DLT first, then inform our team to update your account.
What’s the minimum recharge amount to get started? Our initial plan allows 5,000 SMS for Rs. 1,375+18% GST.
How to send one message to bulk contacts at once? Upload your contact list as a CSV file in the dashboard, compose your message using approved templates, and hit send to deliver to all contacts simultaneously.
Can I send promotional SMS to all states in India? Yes, but avoid sending to DND-registered numbers. If there are DNDs in your list, our system automatically filters these out.
What if I don’t have approved DLT templates yet? Complete your DLT registration first using our guide. You cannot send promotional SMS without approved templates.
How quickly are messages delivered after sending? Most messages deliver within 15-20 seconds. Delivery time may vary during peak hours and depending on the receiver’s network
Can I schedule messages for future dates? Yes, use the scheduling feature in your dashboard to set specific dates and times for campaign delivery.
What’s the character limit for promotional SMS? 160 characters for single SMS. Longer messages will be charged as multiple SMS units. Know more about SMS character limits.
Need Help?
If you run into issues during setup, contact our support team:
- Phone support during business hours
- Email support for detailed queries
- Live chat for quick assistance
